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Cancellation Refund Policy

Free of charge cancellation up to 7 days prior to arrival.
If cancelled within 7 days prior to arrival: 100% of booking deposit will be forfeited and processed as a cancellation fee.
No shows and cancellations after check-in: 100% of total booking value will be forfeited and processed as a cancellation fee.

No shows: A no show is defined as a booking that does not check-in on the scheduled day of arrival. All no show bookings will be cancelled and the room will not be available for check-in after the scheduled arrival date. No refund will be provided to no show bookings, with 100% reservation will be charged as a cancellation fee. We always recommend you contact the property should your travel plans change.

No amendments permitted within 7 days of arrival. By making this booking, you agree to the rates booked and understand that no reduction in booked rates will be considered. All date and room type amendments are subject to availability at the time of request, and may be subject to increased nightly room rates

For all enquiries please call Rhapsody Resort Reservations on 07 5618 8300